Contact | Edgertonz

FREQUENTLY ASKED QUESTIONS

What is included in my selling fees?

Everything is included. The cost of an EPC (if you need one) will be credited to you upon completion. We will conduct the viewings including ‘out of hours’ if required at no extra cost to suit both the prospective buyers and yourselves.

What is included in my letting’s fees?

We offer a comprehensive service including professional advice and support from one of our friendly team who will visit your property and do everything to get your property live to the market.

What happens if I do not sell my property?

Should your property be on the market longer than expected, we will help you review your options and conduct a full marketing review of your property every month. We look at everything such as all of your previous viewings and feedback, ways to boost your viewings and we will re-evaluate the local market including details of what is selling in the area.

What happens if I do not let my property?

Do you ever release my personal contact details or information?

Simply- No. We will not share any of your personal details without your prior consent and any personal paperwork will be either shredded and disposed of or returned to you (we reserve the right to hold electronic copies of ‘non-sensitive’ personal information on file for our use only).

Say I have a maintenance issue and require an external trade, how much will you add to the bill?

Absolutely nothing- We believe this is unnecessary, unfair, and greedy. We will pay the invoice for you, deduct the cost from your next month’s rental income and forward you the contractor’s invoice.

Are there any fees to pay if the property doesn't sell?

No, our terms are No Sale, No Fee! The only time you pay our fee is upon completion once the monies have cleared with the solicitors.

How long will you market my house?

We will market your property for as long as it takes to sell. Along the way, we can make changes to the marketing to keep it fresh and to get new buyers interested. You will only pay us once we have sold it and the sale has completed.

Do I have to do my own viewings?

We are happy to accompany all viewings for you as part of the service we offer. We can accompany viewings until 7 pm in the week and on Saturdays & Sundays, so we can usually work around the majority of buyers availability.

Do I have to have a 'For Sale' board?

You don’t have to have a board, however, we find them to be very useful for several reasons, the main reason is that a lot of buyers like to drive past before arranging a viewing, so they tend to look for a board to indicate which property it is that’s for sale.

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FREQUENTLY ASKED QUESTIONS